We value your privacy, and this policy outlines how we collect and handle your personal data when you use our website https://lingabites.com/. By providing your data, you confirm that you are over 13 years of age. Lingabites acts as the data controller and is responsible for your personal data, referred to as “we,” “us,” or “our” in this privacy notice. If you have any questions or concerns about your information, feel free to contact us at:
Email Address: email@example.com
Keeping your information accurate and up to date is crucial. Please notify us at firstname.lastname@example.org if your personal information changes at any time.
Data Collection and Processing
Personal data refers to information capable of identifying an individual, excluding anonymised data. We process the following categories of personal data:
Communication Data: This includes any communication you send us, such as through our website’s contact form, email, text, social media messaging, or posting. We process this data to communicate with you, keep records, and establish, pursue, or defend legal claims. Our lawful ground for this processing is our legitimate interests in responding to communications, maintaining records, and handling legal matters.
Customer Data: This data relates to purchases of goods and/or services, such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details, and card details. We process this data to provide the purchased goods and/or services and maintain transaction records. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
Other Information: We may require additional data to fulfil our contract, including identifying information on students, personnel records, tutor lessons records, attendance records, monthly feedback session reports, tutor performance reviews by students, student evaluation reports from tutors, quality assurance monitoring, credit card information, and payment details. Our lawful ground for this processing is the performance of a contract with you and necessary for our legitimate interests.
User Data: This data includes information on how you use our website and online services, as well as any data you publish on our website or other online services. We process this data to operate and secure our website, maintain backups, and administer our business. Our lawful ground for this processing is our legitimate interests in properly administering our website and business.
Technical Data: We collect data about your use of our website and online services, such as your IP address, login data, browser details, page views, and navigation paths. We process this data to analyze website usage, protect our business and website, deliver relevant content and advertisements, and assess advertising effectiveness. Our lawful ground for this processing is our legitimate interests in administering our website, business, and marketing strategy.
Marketing Data: This data relates to your preferences in receiving marketing from us and third parties, as well as your communication preferences. We process this data to facilitate promotions, deliver relevant content and advertisements, and evaluate advertising effectiveness. Our lawful ground for this processing is our legitimate interests in studying customer behavior, growing our business, and deciding our marketing strategy.
We may use Customer Data, User Data, Technical Data, and Marketing Data to deliver relevant website content and advertisements to you and measure advertising effectiveness. Our lawful ground for this processing is our legitimate interests in growing our business. We may also send other marketing communications based on such data.
We do not collect any Sensitive Data about you, which includes race or ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic or biometric data, or criminal convictions/offenses.
If we are legally required to collect personal data and you do not provide it, we may be unable to fulfill the contract, such as delivering goods or services. We will notify you if this is the case.
We will only use your personal data for the intended purpose or a reasonably compatible purpose. If we need to use your details for an unrelated new purpose, we will inform you and explain the legal grounds for processing.
In certain circumstances and as allowed by law, we may process your personal data without your knowledge or consent.
Automated Decision-Making and Profiling
We do not conduct automated decision-making or any type of automated profiling.
Data Collection Methods
We may receive data from third-party providers, including analytics providers like Google (based outside the EU), advertising networks like Facebook (based outside the EU), search information providers like Google (based outside the EU), as well as technical, payment, and delivery service providers, data brokers, or aggregators. We may also obtain data from publicly available sources, including the Companies Registration Office Ireland and the Check the Register (based inside the EU).
We may send you marketing communications if you have made a purchase or requested information about our goods or services or if you agreed to receive such communications. If you are a limited company, we may send marketing emails without your consent, but you can opt-out anytime.
We will seek your express consent before sharing your personal data with third parties for their marketing purposes.
You can opt-out of marketing messages at any time by clicking opt-out links in the messages or by emailing us at email@example.com. Opting out of marketing communications does not affect personal data provided due to other transactions like purchases or warranty registrations.
Disclosures of Your Personal Data
We may share your personal data with the following parties:
- Service providers offering IT and system administration services.
- Professional advisers, including lawyers, bankers, auditors, and insurers.
- Government bodies that require reports on processing activities.
We store your information securely on EU servers whenever possible. However, as a small business, we may use non-bespoke business software, leading to data transfers outside the EEA. Such transfers will adhere to GDPR regulations.
We have implemented security measures to prevent unauthorized access, alteration, disclosure, or accidental loss of your personal data. Your data is only accessible to employees and partners who require it for legitimate business purposes, and they are bound by confidentiality obligations.
In case of a suspected personal data breach, we will notify you and the relevant regulator as required by law.
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements. Typically, we retain data for six years. Anonymized data may be used indefinitely for research or statistical purposes.
Your Legal Rights
Under data protection laws, you have several rights regarding your personal data, including the right to access, correct, erase, restrict processing, object to processing, data portability, and withdraw consent (if processing is based on consent).
For any requests or inquiries regarding your rights or personal data, please email us at firstname.lastname@example.org. We will respond promptly and without charging a fee unless your request is unfounded, excessive, or repetitive.
We may need to confirm your identity and gather more information before responding to your request to ensure data security. In complex cases or multiple requests, we will notify you if the response timeframe exceeds one month.
If you have concerns about data collection or usage, please contact us before submitting a complaint to the GDPR Data Protection Officer, as we would like the opportunity to resolve the issue.
Our website may contain links to third-party websites, plug-ins, and applications. Clicking these links may allow third parties to collect or share data about you. We are not responsible for the privacy practices or content of these third-party sites, so we advise reading their privacy notices when you leave our website.
Changes to This Policy
Queries, Requests, or Concerns
If you have any questions, complaints, or requests related to this policy or data protection matters, please contact us at email@example.com in the first instance. We aim to address all legitimate requests within a reasonable timeframe. If we encounter complexities or numerous requests, we will notify you accordingly.